METHODS OF PAYMENT AND EXECUTION OF THE ORDER

The customer can pay the amount of the order by choosing any of the following methods. During the purchase process the choice must be indicated:

CREDIT CARD, DEBIT CARD, VISA OR MASTERCARD

All transactions involving the transmission of personal or banking data are made using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All information transmitted to us is encrypted through the network.

Likewise, the information about your credit card is entered directly on the bank's page, in the POS (Point of Sale Terminal) and they are not entered or registered in any server of LUANVI SA

When paying with VISA or MASTERCARD you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, offering, in this way, more guarantees about the security of the transaction.

This method of payment is valid only on the web.

When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and payment entries in the accounts of the provider and the holder will be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the corresponding charge, that will remain liable to LUANVI SA to compensate for the damages caused as a result of said cancellation.

Paypal

Allows to send online payments online safely and easily. PayPal's network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. Paypal offers a service specially designed for those who are not satisfied with traditional payment methods.

More information in Paypal. http://www.paypal.com.

LUANVI SA undertakes to deliver the order within a maximum of 30 days, from the day following the order. The availability of the products offered by LUANVI SA may vary depending on the demand of the customers.

Although LUANVI SA updates the stock periodically, the product requested by the customer could be sold out at that moment. In the event of non-execution due to unavailability, LUANVI SA will notify the customer at the time it becomes aware of this situation, by means of an electronic mail. The period of this communication will not exceed in any case the maximum period of 30 days. LUANVI SA may offer the double option of: supplying the customer without a price increase, a product with similar characteristics or of superior quality, or unless justified and demonstrable reasons by LUANVI SA within this same period to pay the amounts paid for the canceled order.

OFFER AND VALIDITY

In the case of a product on sale, the sale price and its validity will always be indicated along with its essential characteristics.

In compliance with current regulations LUANVI SA offers information on all items for sale, their characteristics and prices. However, LUANVI SA reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of it. In this way, the products offered at any time on the web will be governed by the General Contracting Conditions in force in each case. Also, the company will have the ability to stop offering, without prior notice and at any time, access to the aforementioned products.

ESSENTIAL CHARACTERISTICS OF THE PRODUCTS

The products offered in our online store, incorporate a photograph and the essential characteristics thereof, this is the information obtained from the manufacturer. The colour of the product, observable in the photograph, is not binding. In the characteristics, the same is identified.

GUARANTEES

All the products offered on the website have the commercial guarantee of the supplier of the same. LUANVI SA has an after-sales service, while the guarantee is in force, the customer may execute it by contacting the after-sales service, by email to contactoweb@luanvi.es. In case of doubt you can contact the customer service telephone number 963056001 or by email: contactoweb@luanvi.es.

PRICES

All products indicate the sale price in euros and include the Value Added Tax (VAT).

If any other tax were applicable, this would be indicated.

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