Here you will find additional information to know how will be treated their personal data. LUANVI guarantee their rights by applying the General Rules of Data Protection, council Regulation (EU) 2016/679 (hereinafter, the “RGPD”).

If the user provides his / her personal data in order to formulate a query or suggestion through the contact form, send electronic communications or access the customer area, you agree to the policies and legal conditions that govern the service. Otherwise, do not execute the form or does not accept the sending of newsletters.

The treatment of the personal data will be held so fair and legitimate, with respect to their rights and from the commitment with the privacy of the user and the security and the secret.

Responsible for the processing of personal data.

It informs that the Responsible of the treatment is LUANVI, SA, with N. I. F. A-46109054, with postal address at C/ ALEXANDER FLEMING, Nº 1, CP. 46.980, PATERNA, VALENCIA, spain, with telephone number +34.96.305.60.01 and the e-mail

Purpose of the treatment.

The personal data provided via the website by users will be processed solely to carry out the care of the requests of information or suggestions by using the contact form provided on this web site, and send, if You agree, electronic communications to keep you informed of the developments and commercial promotions of the company, and for the access to the customer area of LUANVI.

In this sense, and for the proper achievement of the purposes described above, it is requested to input the identification data for contact purposes. The information provided by the user must be certain and accurate, as well as sufficient and proportionate to the purpose of the processing of the data.

The legal basis for the processing of personal data is the consent of the user concerned by means of the acceptance of the privacy policy of the website.

Conservation of personal data.

The user's personal data will be kept for the time strictly necessary to fulfil the purposes set out above.

In the case of requests for information LUANVI will be limited exclusively to service the request, removing the message after a reasonable period of time. Only kept registration in the terms required by the Law to determine the possible responsibilities arising from the provision of the service, consistent with the provisions of this privacy policy and the applicable legislation in each case.

If You are a client with general character, under article 30 of the Code of Commerce, the data provided will be retained for six years from the termination of the contractual relationship that corresponds, unless otherwise indicated in the applicable law in each case.

While You do not revoke your consent to process your data if you have requested and consented to receive information in order to keep you informed about new products, promotions and events organized in connection with the products and services requested and fidelizarle as a customer. In any case, when you end your relationship with us for any reason we will retain your data for three years exclusively to attend to the requirements of public authorities in connection with our contingent liabilities and guarantee their rights.

In those cases in which the data were necessary under the requirement of any type of legal liability, or would have been required by the Security Forces and Bodies, or an administrative or judicial authority, the data will be retained for the periods specified in the legislation that is applicable to be used only for such purpose.

Recipients and transfer of personal data.

We have not planned to transfer data to third parties except in the cases in which it is required by legal obligation. The assumptions most common of this type of transfers are:

  • Requirements of personal data by the Security Forces, judges and courts.
  • Transfers of personal data in the framework of the provisions of the tax legislation.
  • Requirements of personal data by administrative authorities, such as the Spanish Agency of Data Protection.
  • Transfers of personal data in arbitral proceedings related to the guarantees established by the legislation on rights of consumers and users.

To provide best of their services we rely on WEBLIDERA MARKETING, SL, our hosting provider servers called.

Are not provided for international transfers of personal data, by adopting, in the event that could occur or concur, all the warranties to that effect by the RGPD.

Personal rights of the interested parties.

The user may exercise their rights of access, rectification, erasure, restriction of processing, portability of data, revocation of consent or opposition to the treatment, by directing a written communication via e-mail contactoweb@luanvi.esusing the same e-mail account stated in the registration indicating the subject “data protection”.

Alternatively you may write to LUANVI (C/SIR ALEXANDER FLEMING, Nº 1, C. P. 46.980, PATERNA, VALENCIA), accompanying his request a copy of your D. N. I. or equivalent identifying document (passport, N. I. E...).

Also, in the case of electronic communications, in accordance with article 22 of the Law 34/2002, of 11 July, services of information society and electronic commerce, we inform that the user may at any time revoke the consent given.

When the right is exercised on behalf of a third party, a person under age or incapacitated must provide proof of the legal representation that it holds.

Data protection authority of competent jurisdiction.

The guarantee of the rights of the users is the responsibility of the competent supervisory authority: Spanish Agency of Data Protection (C/ Jorge Juan 6, 28001 Madrid), before which may be filed claims should be considered appropriate.

Update of the privacy Policy.

LUANVI reserves the right to modify this policy to adapt to future legislative, doctrinal or case law that may apply, or for reasons of technical, operational, corporate or other, informing upon and reasonably to users of the changes that occur when it is possible.

In any case, it is recommended that you read in detail any notices about changes in this Policy. Also, if you have any questions you can contact us through the email address:

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